Dynamic and Engaging FAQ

If i subscribe, How quick can i start the store ? Pratically, Just populate the excel file with the required data and you are ready to go online.

Do i need coding/programming knowledge to run the store? NO, you dont need any code knowledge.

Will i get Payment Gateway, i dont have a company account? Yes, Our partner "Payadvisory.com" will assist you get a payment gateway globally.

I want to setup a company will freKart Help ? If your home country is INDIA, Our partner "Instacompany.in" will assist to setup.

Can i code HTML Syntax ? YES.

What are the shipping charges for delivery ? Depending on your home country, if you are in India it may cost INR 47 to 79 rupess ; if you are in UK it may cost low as GBP 3

Can I bulk import products to the store? Yes, bulk import of products is possible, with a csv file (MS Excel).

Do I have to pay the subscription yearly? Yes, the subscription cost is annually recurring Pay for two years and get the third year free.

Do I get the access to the source code? This is a subscription service. We do not share the source code..

I have no IT experience. Will I be able to set up my web store and upload products on my own? Setting up your web store is as easy as attaching an Excel sheet to an E-mail. We also make it a point to offer a refund to our customers, so that they can experience the ease of using our Admin Panel.

How much time would it take for me to set up my entire website? That would depend on the number products you have. However, we have tried to keep the store building process extremely simple, with a bulk management facility which is Microsoft Excel compatible, which allows you to create multiple instances of a similar product, which may have minor differences only in pricing or some other aspects, vis-a-vis going through the entire process of adding a product and it's details right from scratch for every individual product you wish to sell. We also have a bulk upload tool, which can import all the product images.

What kind of products can I sell at my online store? Virtually anything that is allowed by the Indian Legal System can be sold. Some of the existing stores are selling ranges from T-shirts, apparel, designer footwear, personal accessories, to products like personalized T-shirt, chocolates, handicrafts etc. We can help you establish your presence online, and make your products easily accessible to a much wider audience.

Can you help me with logistics for shipping of my products? Yes, we partner with Ship Desk which allows you access to multiple logistics partner like Blue Dart, Fedex, Delivery, Aramex in a single panel , you can avail of special rates, price comparison, COD facility without any long term commitment..

I do not have my domain name, and would like to book one for my online store. Can you help me out? Domain registration comes free with the paid subscription, we will help you book the domain with our partner www.direct4host.com

Is any additional charges applicable or any type of extra cost? No, the only cost that you incur in terms of using our service is a yearly subscription based on the package and services that you have opted. However, specific customizations or usage of any other add on services may cost extra

I would like to be able to keep track of repeat customers who visit my store? Yes, we have included a Customer management option on your store dashboard, which will let you view the following information: Customer name and email address, Customer Location, How long he or she has been a customer, The amount the customer has purchased till date on your store., The total number of orders by the customer till date, The wish list of the customers, Single snapshot view of all of the above, Abandoned cart.

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Partner Assistants:


Hosting : hd@d4h.in
Domain : domainmaster@direct4host.com
Payment Solution : hello@payadvisory.com
Company Formation : hello@instacompany.in

Mail us:


Support : support@frekart.com
Help : help@frekart.com
General: hello@frekart.com
Billing: billing@pscsglobal.com

Call us:


P: India (91) 90290-50007
P: India (91) 88988-18188